Privacy policy

This Privacy Policy outlines how Elsewhere on Wheels ("Elsewhere on Wheels" "we," "us," or "our") collects, uses, discloses, and protects your personal information. By using our website and services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information: We may collect personal information such as your name, contact details, and payment information when you register for our services via our website.

1.2 Usage Data: We collect data on how you interact with our website, including IP addresses, browser type, pages visited, and time spent on the site.

2. Use of Information

2.1 Service Delivery: We use your personal information to provide the services ("events") you've requested and to communicate with you regarding these services. Additional information may be requested at the time of providing the service, such as license and other personal information relevant to your ability to participate in our events.

2.2 Improvement of Services: Your usage data helps us analyse and enhance our website and services to better meet your needs.

2.3 Communication with regulatory authorities and insurers: Information you provide to us may be communicated to relevant regulatory authorities as required for travel or training purposes, issuing of relevant permits by a regulatory authority (such as National Park Permits) or other compliance and quality assurance purposes required by regulatory authorities and insurers. Terms of the disclosure of information are outlined at Section 3 of this policy, "Disclosure of Information".

3. Disclosure of Information

3.1 Third-Party Service Providers: We may share your information with trusted third-party service providers for purposes such as payment processing and website analytics.

3.2 Legal and Regulatory Obligations: By engaging with Elsewhere on Wheels, you acknowledge and consent to the potential disclosure of information to relevant regulatory authorities and insurers as necessary for arranging travel, insurance, event participation, emergency management, and issuing of relevant permits. This may also include our providing information to government regulators and insurers for compliance purposes. We commit to handling such disclosures in accordance with applicable data protection laws and regulations in Australia. We may disclose your information if required by Australian law for legal requests.

4. Data Security

4.1 Security Measures: We employ industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction.

4.2 Payment Information: Payment transactions are processed securely through Shopify payment gateways, and we do not store your payment details on our system.

5. Cookies and Tracking Technologies

5.1 Cookies: We use cookies and similar tracking technologies to enhance your user experience and analyse website usage.

6. Your Choices

6.1 Opt-Out: You can opt-out of certain data collection by adjusting your browser settings or contacting us directly.

7. Changes to the Privacy Policy

7.1 Updates: We reserve the right to update this Privacy Policy. The most recent version will be posted on our website.

8. Contact Information

8.1 Questions: If you have any questions or concerns regarding this Privacy Policy, please contact us at admin@elsewhereonwheels.com or GPO BOX 657 Darwin, NT 0801 AUSTRALIA.